Insider One recognized as a Leader The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021

Insider One received the highest possible ratings across 16 criteria, including Campaign Orchestration and Personalization.

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Insider One recognized as a Leader The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021
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4.9/5.0

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Insider One's Scorecard: 5/5 in 16 out of 30 criteria and top score in the Campaign Orchestration criterion

Insider One's Scorecard: 5/5 in 16 out of 30 criteria and top score in the Campaign Orchestration criterion Insider One's Scorecard: 5/5 in 16 out of 30 criteria and top score in the Campaign Orchestration criterion

Insider One's Scorecard: 5/5 in 16 out of 30 criteria and top score in the Campaign Orchestration criterion

Insider One earned the highest possible scores in 16 categories, including personalization, platform architecture, innovation roadmap, native and third party integration, predictive analytics, machine learning, and campaign orchestration.

Highest possible rating in the Innovation Roadmap criterion

Highest possible rating in the Innovation Roadmap criterion Highest possible rating in the Innovation Roadmap criterion

Highest possible rating in the Innovation Roadmap criterion

Insider One is built on a messaging-first vision, and we're constantly pushing the boundaries of what's possible as new channels emerge. From AI-driven innovation to an ever-expanding channel roadmap, we ensure that the world’s favorite brands have access to the best tools to engage their customers.

Flexible platform architecture with 5.0/5.0
in Customer Data Management criterion

Our Cross Channel Marketing Platform provides a flexible data architecture that enables brands to build 360 customer profiles. It’s never been easier to break down data silos, create a single view of customers, and act in real-time.

Loved by brands, trusted by analysts

Gartner MQ
Gartner VOC MMH
Gartner VOC Pers.
Forrester EOP
IDC Omnichannel
IDC AI
G2
Gartner MQ
Gartner VOC MMH
Gartner VOC Pers.
Forrester EOP
IDC Omnichannel
IDC AI
G2

Insider One named a 2026 Gartner® Magic Quadrant™ Leader for Personalization Engines

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Marketing 3.99/5.0

Digital Commerce 4.11/5.0

Services and Support 3.94/5.0

Insider One Recognized as a 2026 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs

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Product Capabilities 4.9/5.0

Sales Experience 4.9/5.0

Deployment Experience 4.8/5.0

Support Experience 4.9/5.0

Insider One Recognized as a Gartner Peer Insights™ Customers’ Choice for Personalization Engines ‘25

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Overall Rating 4.8/5.0

Support Experience 4.9/5.0

Sales Experience 4.7/5.0

Willlingness to Recommend 100/100

Insider One recognized as a Leader in The Forrester Wave™: Experience Optimization Platforms, Q4 2024

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Generative AI

Personalization

Segmentation

Analytics

Insider One named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms

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Personalization

Channel Breadth

AI / Machine Learning

Insider One is a Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025

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AI

Journey Orchestration

Unifying Customer Data

Insider One retains #1 Leadership across 11 categories in G2’s Winter’26 reports

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Personalization Software

CDP

Mobile Marketing

SMS Marketing

WhatsApp Marketing

6 more categories

“...Insider One provides the most flexible platform architecture in this study based on its localization and integration capabilities.”

The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021

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